Hold down the Windows key on your keyboard (looks like a flag, usually near Alt) and press R.ģ. Once this is done, close the window you have open, and try reopening Cloud Library.

If there is also a 3M Cloud Library folder delete it too.Ĥ. In the Search programs and files box, enter exactly %appdata% and hit enter on your keyboard.ģ. Your checkouts or holds will not be lost, they are saved on Cloud Library's servers under your library card number.Ģ. This process clears the software cache in Windows. Windows: software won't stay open or not showing books. You may need to re-check the time after fixing the time zone!ģ. Not all countries do Daylight Savings Time or do DST on the same schedule as the US.

Do not use the same GMT -6 or -5 zone with a non-US country or city name attached. Time Zone - should be US Central Time zone for Kansas users. Android: Server error when checking out/downloading book.Įrror message may include 'Fulfillment Error' and 'download expired' or even 'Check date & time.'ĭate, time, and time zone are very important for communication with ebook servers! On your device, access Settings and select 'Date & Time.' Check these: Any library in Kansas can renew it for you, so you may call or visit your local library or email the State Library at 2. 'Not allowed to checkout' or app closes & will not allow you to log back in. You may now close Adobe Digital Editions, reopen Cloud Library, and transfer a new copy of the book to your Nook. If you can click it, doing so finishes the setup. Select 'Authorize device.' If you cannot click this, then ADE did automatically update the device. Click the gear icon for the Devices area. Click the name of your Nook (under Devices) once to select it. ADE may have automatically updated Adobe security on the Nook when it recognized the device, but check by: ADE will recognize it and show the name of your Nook under 'Devices' on the left side.Ĥ. The software will see that you are already using Adobe security on Cloud Library and match it.ģ. Download & install the proper version for your computer (Windows or Mac).Ģ. Go to the Adobe Digital Editions download page. You can transfer a fresh copy after the fix.ġ. The Nook did not automatically see the Adobe ebook security being used on the Cloud Library, so we are going to introduce it to Adobe security using Adobe Digital Editions.īefore doing this, close Cloud Library on your computer (to keep it out of the way) AND delete the copy of the ebook(s) from your Nook. This is most common for people that are new to using library ebooks.

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